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Shipping and returns


I apply myself to take the greatest care with each order, however, in the event of a defect in the product, returns are possible with a photo. If reported within 3 days of receiving the package, the item will be repaired free of charge. Depending on the defect, a replacement item will be sent to you upon receipt of the defective product.

In addition to this, you need to know more about it.

Do not hesitate to send an email directly to "contact" for any problem concerning the shipments or the product defect.

photo d'une enveloppe rose avec une plante qui sort de l'enveloppe

Depending on the stock and the type of order, the items are made and shipped within 2 to 15 days. These deadlines can be modified according to the number of orders in progress (of course the deadlines will be updated on this page so as not to have any bad surprises on your side ).
On average, the transit time of your order is 2 to 5 days. Unfortunately, I can not vouch for the shipping times, which depend on the different service providers and the shipping method selected when ordering.

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